Oxford City Council has an exciting opportunity for a methodical and conscientious individual to provide guidance and support to the Incomes Team.
Responsible for the day to day supervision of the Incomes Team, ensuring the provision of an efficient, quality and customer focused collection service, in accordance with legislation and policy.
As an experienced Incomes professional, you will deliver excellent customer service with a can-do and solution focussed attitude whilst working to demanding deadlines. You will lead a team of Officers and ensure resources are allocated effectively, carry out appraisals and monitor closely the performance of the team in order to achieve and sustain agreed objectives and outcomes in relation to the service.
This role will assist the Incomes Manager in managing performance and supporting the delivery of outstanding services to customers in line with the Councils vision and values.
You will be someone who is well organised, tenacious and carry excellent communication skills.
You can only apply for this role if you are currently working for Oxford City Council as an employee (including staff who are on secondment to another organisation) or Agency Worker subject to the Agency Workers Directive.
The government has launched its Homes for Ukraine scheme providing support in the community to migrants from Ukraine arriving and living across UK including Oxfordshire. The scheme currently enables individuals, charities, community groups and businesses to volunteer accommodation and provide a route to safety for Ukrainians, and their immediate family members, forced to escape their homeland.
This scheme has required us to respond and therefore adapt to new challenges we face daily, and we have identified the need to put in place a dedicated temporary structure to coordinate and sustain the services we are offering over the coming months to continue the great work that has already begun.
Do you have exceptional communication skills, experience of delivering consultations and managing multiple projects? Are you looking for an opportunity to get involved and make a difference? If yes then Oxford City Council has an exciting opportunity for an experienced professional to provide high quality consultation advice and support to key internal and external stakeholders.
We are looking for an exceptional person with experience of developing and delivering a wide range of public consultations. Ideally, you will have a background of working in a public sector but this is not essential. What is essential is that you have a flexible, collaborative and engaging approach whilst managing multiple projects. Sound like you? If yes then don’t hesitate to read further below on how you apply and don’t miss the opportunity of joining a team that does make a difference.
More information is available on the role profile document. Please read this document to ensure that you meet our requirements. For an informal discussion about the post please contact Dani Granito on 01865 on email daniellagranito@oxford.gov.uk
This is an exciting opportunity to work in a team at the heart of the City Council supporting the effective political governance of the Council and its companies and delivering high quality support to elected city councillors.
Oxford is an open and dynamic Council with active and engaged councillors. This is reflected in the political governance arrangements through both formal committees and informal partnerships and panel arrangements. You will be responsible for managing a range of decision making committees (e.g. Council, Cabinet, regulatory committees), company board meetings, and informal member groupings, developing and delivering a range of support services, and working with councillors and officers to ensure good quality decision making.
The ideal candidate will be someone with experience in democratic services or in a related field, will have excellent administrative and communication skills and can demonstrate political acumen and attention to detail. In addition they will be a quick learner, flexible and be able to work confidently and collaboratively in a busy deadline driven environment.
More information is available on the role profile document. Please read this document to ensure that you meet our requirements. For an informal discussion about the post please contact Andrew Brown on 01865 252230 or email abrown2@oxford.gov.uk
You can only apply for this role if you are currently working for Oxford City Council as an employee (including staff who are on secondment to another organisation) or Agency Worker subject to the Agency Workers Directive.Do you have a passion for making a difference and are interested in developing your career in Regeneration? If yes then Oxford City Council has an exciting opportunity to join Oxford City Council as part of the Regeneration and Economy Team. The Team are delivering an ambitious programme of capital projects, including feasibility on housing site, delivery of new affordable workspaces, walking and cycling infrastructure and new community facilities which are just some of the things you could be involved in.
The Council is looking to strengthen the Regeneration Team to include a Principal Regeneration who can deliver projects, as well as work with Regeneration Managers on the delivery of the Council’s most complex schemes. The work will be varied with the opportunity to see projects developed from ideas through to delivery.
We are looking for people who have some knowledge of delivery of projects and/or development, who are able to work independently and as part of a team. The role will include work on project ideas, business cases, engagement of stakeholders, funding bids and delivery of capital projects and is an opportunity to develop your career in regeneration. Our Regeneration Managers work across the council and with external stakeholders to deliver complex capital projects that are not only delivered to time and budget but also are approached in a way to maximise the benefits to the city’s residents and businesses. To apply, please download both the role profile and application attachments for full details.
This is an exciting opportunity to join the City Council at entry level on a career grading scheme, enabling you to move quickly through the grades. You will start on a salary of £20,463 rising to £23,800 after successful completion of 6 months’ probation with further opportunities for progression to £27,657 within 2 years.
Oxford City Council’s Contact Centre has a proud history of providing excellent customer service to its customers. Do you want to make a difference in the community and help us grow? If you are customer focused, have energy, a flexible approach and can help people in a caring, patient and compassionate way we want to hear from you.
Working in a busy contact centre, you will use your passion and people skills to answer questions, solve problems, manage enquiries over the phone and offer tailored solutions to our customers, putting them first and making them feel worthwhile. You will provide the best solutions to make life easier for customers, bring a personal touch to every situation and use your listening skills to ensure you do what you say you will do when you said you would do it. You will use computer systems to access and provide information and direct queries to appropriate departments as well as promoting our on-line services. You will work in a diverse team of open-minded individuals, committed to acting as Customer Champions and can expect to learn a wide range of services the Council deals with every day.
Supporting you along the way is a comprehensive learning and development programme which will enable you to build and shape the service we offer to the residents and customers of Oxford City, where your skills and performance will be recognised and rewarded.
Oxford City Council is a great place to start your career. Previous experience is not essential.
As an exciting development opportunity in Housing Services, this secondment will see you managing a key team, leading on the development of the council’s new Housing and Homelessness Strategy, and playing an important role supporting the transformation of Housing Services.
Are you passionate about preventing homelessness and rapidly rehousing those who are homeless? Are you a strategic thinker who is innovative, forward thinking and good at project and people management? Do you strive to deliver continuous high performance and excellent customer service? If you can say yes to all of these, this is the opportunity for you.
We are looking for someone who has experience in developing, implementing and monitoring strategies, policies and projects, with the aim of delivering agreed outcomes within project timescales. Partnership working is a key element of this role to deliver corporate objectives and service transformation, working with a wide range of council teams and other stakeholders. The ideal candidate will have the skills to lead and manage the Housing Strategy and Service Development Team, driving continuous service improvement and excellent customer service.
If this sounds like you, then please see the Role Profile for more information, and we encourage anyone interested to first have an informal discussion with Richard Wood to find out more about the role.
More information is available on the role profile document. Please read this document to ensure that you meet our requirements. For an informal discussion about the post please contact Richard Wood on 01865 2002 or email rwood@oxford.gov.uk
The newly refurbished Museum of Oxford is the only museum to tell the story of the city of Oxford and its people. Opened in October 2021, the new museum is fully accessible, has three times the number of objects on display, features the voices of local people telling their own stories, and includes a brand new welcome and retail area and two new learning and engagement spaces.
We are looking for Museum Retail Assistant to work primarily in the museum welcome area and gift shop, but may also be required to support events across the museum. Working front of house you will cover a variety of tasks including operating the till system and cashing up, answering telephone and on-site queries, assisting with practical building support, and processing bookings and payments. As a Museum Retail Assistant, you will be the face of the Museum of Oxford for the local community and visitors to the city.
This role is vital to ensuring the museum operates to its full potential and visitors leave having had an enjoyable experience and are keen to recommend the museum to friends and family.
This presents a great opportunity for an individual with the relevant skills, who is friendly, flexible and committed to providing the highest standards of customer service. You will also be reliable, with excellent time keeping and an enthusiastic approach to work, being able to respond to a range of situations when dealing with the public and your colleagues. If this sounds like you, we would be pleased to hear from you.
For an informal discussion about the post please contact Vanessa Lea on 01865252086 or email vlea@oxford.gov.uk
Are you a natural leader, with a strategic outlook that has the ability to work collaboratively to make a difference to people’s lives? If so, this unique role will be of interest.
The Oxfordshire Inclusive Economy Partnership (OIEP) brings together over a hundred organisations - employers, business, education, community groups and local government. We are working together because Oxford is the second most unequal place in the UK, in terms of income, housing affordability and life expectancy. Educational attainment is below average, affecting all generations. These problems extend across the whole of Oxfordshire.
OIEP is working to create opportunities for all people in Oxfordshire, making use of everyone’s potential, so that we can all benefit from Oxfordshire’s success. Our aim is to create an environment and communities that can adapt to change, a region that is resilient in the face of shocks in the economy and a workforce that responds to different needs and different kinds of work in the future. We are a county-wide group, working to share knowledge, expertise and resources to address some of our greatest challenges. This is not a short-term initiative, but a long-term endeavour. Our vision is an Oxfordshire that creates opportunities and benefits for all communities and people within our region. There are four key areas of work at present;
The role of OEIP Manager is funded by the Future Oxfordshire Partnership (Oxfordshire Partnerships). The OIEP Manager will provide strategic and secretariat support to the OIEP in collaboration with Oxfordshire Partnership colleagues. The successful candidate will be pro-active and dynamic, bringing partners together behind a long-term programme of activity that will build on and amplify best practice in inclusive economy, pooling knowledge, expertise and resources. The successful candidate will effectively communicate and engage with partners, stakeholders and community members to ensure well targeted initiatives are bought forward by partners. They will take an evidence based approach to policy and projects, monitoring and reporting on the outputs and outcomes of the partnership’s work to OIEP, FOP and others.